Privacy policy

    Privacy Policy

    AYE, LLC operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience.

    Our store is powered by Shopify, which enables us to provide the Services to you.

    This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise interact with our Services.

    If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

    Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.


    Personal Information We Collect

    When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

    Depending on how you interact with our Services, your location, and applicable law, we may collect or process the following categories of personal information:

    Contact Information

    • Name

    • Billing address

    • Shipping address

    • Email address

    • Phone number

    Financial Information

    • Credit or debit card information

    • Payment card details

    • Financial account information

    • Payment confirmations

    • Transaction details

    Account Information

    • Username and password

    • Security questions

    • Account preferences and settings

    Transaction Information

    • Items viewed, added to cart, or added to a wishlist

    • Products purchased, returned, exchanged, or canceled

    • Purchase history and transaction records

    Communications

    Information you provide when contacting us, such as when submitting a customer support request, inquiry, or feedback.

    Device Information

    • IP address

    • Browser type

    • Device identifiers

    • Network connection information

    Usage Information

    Information about how you interact with our Services, including browsing behavior, navigation patterns, and engagement with site features.


    Sources of Personal Information

    We may collect personal information from the following sources:

    Directly From You

    When you:

    • Create an account

    • Place an order

    • Contact customer support

    • Subscribe to communications

    • Provide information directly through our Services

    Automatically Through the Services

    When you visit or interact with our website, we may automatically collect certain information from your device using cookies and similar tracking technologies.

    Service Providers

    We may receive information from service providers that assist us with operating our business, including payment processors, fulfillment providers, and analytics services.

    Third-Party Partners

    We may receive information from marketing partners or other third parties who help us provide and improve our Services.